Mobile app (iOS)
Install the organization-provided trackica app on iPhone and connect it to your private instance.
trackica for iOS is not available through a public App Store listing or public source download at this stage. Your organization administrator supplies the approved build and installation instructions for your private deployment. There is no Android client yet.
Do not install a build from an unverified link. Confirm the installer, signing identity, private instance address, and supported iOS version with your administrator.
Install and connect
- Follow your organization's approved iOS distribution process to install trackica.
- Open the app. If the private instance address is not preconfigured, enter the address supplied by your administrator.
- Sign in using the method configured for that instance.
- Open the workspace your administrator has granted you access to.
Workspaces, issues, comments, and run history live on the private server, so web, Desktop, and iOS show the same server-side data without manual syncing.
If installation or sign-in fails
- Confirm that the build is approved for your device and has not expired or been revoked.
- Confirm that the phone can reach the private instance over the required network or VPN.
- Confirm the instance address and account with your administrator.
- For certificate, device-management, or distribution errors, follow your organization's device-support process.